The concept of a system of administration in Islam is quite different from that in the western world. Islam is a complete code of life and encircles all human activities. Life according to Islam is a constant struggle to overcome satanic propensities running in human blood. Islam is not a utopia of unrealizable ideas and it firmly expounds that an administration should keep a strict watch over his thoughts and actions. It emphasizes inner purity of soul because it provides social harmony in society and engenders self-discipline. Islam, in fact, laid down the foundation of a sound system of administration on. Islam emphasis certain intrinsic qualities which an administrator must possess. These are also regarded as the cohesive characteristic features which Islam has put forward for a perfect and excellent administrative system. First among them is “Honesty”, a moral quality which influences the individuals to refrain from inflicting injuries on others by cheating. Dishonestly breeds aversion. Pollutes social life. Degenerates politics and corrupts administration.
The Holy Prophet (PBUH) took special care in allocating offices of the state. A tradition has been narrated by Bukhari from Hazrat Abu Hurraira (R.A) in which the Holy Prophet (PBUH) pointed out that if the offices were assigned to unworthy people, which would mean the end of this world. The time of the Holy Prophet (PBUH) and was strictly adhered to by his four pious successors in organizing and administering the affairs of the state. Hazrat Umar (R.A), who created effective and military officers found guilty were always subjected to severe reprimand and were very often given exemplary punishment. Hazrat Abu Saeed (R.A) reported that the Holy Prophet (PBUH) said, “Verily the dearest of men near Allah Almighty on the Resurrection Day and the nearest before him for company will be the just ruler.” According to Imam Ghazali, the success of any political authority depends on the quality of infidels while a just and righteous rule has been ensured an unending bliss. The concept of veracity in the Islamic system of Administration is also of great importance. Actually, in no other institution there is a great need for veracity than in administration because decision taken in this field has deep and far-reaching repercussions. If veracity is adopted as an integral part of administrative behavior a decision-makers constantly insist on truthful assessment of every situation.
On the other hand, an administrator who is easily accessible gets a greater fund of first hand, reliable information and better perspectives of his decisions. According to the Islamic tradition of administration, officers at all levels and in all circumstances have to provide free access to the public. In a letter addressed to Hazrat Saad bin Abi Waqas (R.A) Hazrat Umar (R.A) gave special instructions to all high ranking officials advising them not to isolate themselves from the people. Emphasizing the importance of accessibility, Nizam-ul-Mulk Toori says that accessibility should be a fundamental characteristic of administration in a country. In this opinion, every officer, from head of the state to the man working at the lowest level, must cordially welcome the people who come to them in connection with some official business.